Sunset is a magical time in Hawaii , whether watching the nightly reenactment of former King Kahekili's legendary cliff-diving at Puu Kekaa (Black Rock) on Maui’s Kaanapali Beach or simply watching the sky’s kaleidoscopic transformation from the privacy of a hotel lanai in Waikiki. When the sun sets on your Hawaii program, you’ll have the opportunity to review and assess the entire experience through our comprehensive post-convention services.
Your dedicated Event Manager at the Hawaii Convention Center will coordinate an informal meeting between your team and representatives from each department at the Hawaii Convention Center. We'll also extend invitations to contractors who provided services, including decorators, production companies and audio-visual companies.
This meeting provides the opportunity to share feedback on the staff's and facility’s performance and how we met your program needs.
Our Post-Event Questionnaire offers another opportunity to share feedback about the Hawaii Convention Center. From sales to facility appearance to food and beverage, you can evaluate each element of your experience through an online Survey Monkey questionnaire sent via email.
We’re proud to consistently receive ratings of “Excellent” in most categories, and we rely on client feedback for continued success. All feedback is reviewed and addressed by our management team. If necessary, concerns from our clients are addressed with special attention and immediate corrective action.